Customer Service

DEPOSIT:
Deposit is $100.00 for your new puppy, (5.00 is for Paypal processing fee). No pups are held without putting a deposit down, unless you have spoke to the breeder and arrangement have been made, the breeder will contact us to put that pup on hold. If the breeder does not contact us to put a pup on hold, then that pup still available for sale.  All deposits are non-refundable. The $100.00 deposit, will come off the price of the puppy and the balance is due at time of pick up.
We will accept Postal Money Orders, Certified Bank Cashiers Check, Visa, MasterCard, Discover & Paypal.

HEALTH GUARANTEE:
The breeders offer a health guarantee if you have any major problems like heart & liver with in 30 days. Puppy should be checked buy a licensed veterinarian within 48 hours (2 working days).
If your puppy should die within 48 hours, an autopsy from a state veterinary lab is required for replacement of the puppy. No Warranty on hypoglycemia (low blood sugar). Make sure you feed your puppy often to prevent this.
If you are no longer able to care for your puppy we will we can help you find a suitable home for it but we will not refund any money.
Please spay & neuter your pet.
That Doggy in the Window can not be responsible for any problems you have with puppies have bought from other breeder s on our site. If you have a problem you must deal with the breeder you bought the puppy from. Any other health guarantees will be stated in each individual  puppy description.

SHIPPING:
Shipping is available to some locations, buyer assumes all costs associated with shipping. Additional cost when shipping include a health certificate from the vet, travel crate, transportation to airport and airline ticket. We reserve the right to determine when the puppy can be shipped. We try to ship a.s.a.p. however due to weather conditions puppy development, or hazardous driving conditions the puppy will not ship unless we feel conditions are safe. We offer door to door services as well.

 

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